Support Center

Great People Doing Great Things

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Supporting the practices is the foundation of Rock Dental Brands. “We serve those who serve our patients” is the motto you will often hear around the office as our amazing Support Center’s hard work is what allows our dentists to focus on their patients and provide the best care possible. Without the diligent support from our dedicated home office staff, our practices could not operate as efficiently and effectively as they do. Collaborating as a team, supporting our practices, and celebrating our victories together are all par for the course in a typical day at the Rock Dental Brands home office.

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Business Development Team

Our Business Development Team at Rock Dental Brands is composed of seasoned experts with deep knowledge of dental practice dynamics. They excel at forging strategic partnerships that empower dental professionals to thrive, tailoring growth strategies to fit the unique needs of your practice. By joining us, you’ll work alongside a team that’s relentlessly dedicated to your success, offering unparalleled resources, insights, and a network that opens doors to new possibilities. With their finger on the pulse of the industry, our Business Development Team leads the way, making Rock Dental Brands the ultimate partner for ambitious dental professionals ready to elevate their careers.

Human Resources

The human resources pros at Rock Dental Brands work to attract and nurture the brightest dental professionals looking to make a lasting impact. With a deep commitment to fostering a supportive and dynamic workplace, they go beyond traditional HR—acting as true advocates for your growth and well-being. Our team provides you with much-needed assistance recruiting clinical team members, daily staffing concerns, training, and onboarding so providers can focus on patient care. They prioritize a culture of inclusion, innovation, and recognition, offering competitive benefits and opportunities that resonate with the ambitions of top-tier dental talent. Partnering with us and our HR team will empower you to excel in an environment where your skills and passion are celebrated daily.

Accounting and Financial Planning

Our experts in accounting deliver financial precision and strategic insight that directly benefits dental professionals eager to join a forward-thinking organization. With their exceptional expertise, they ensure our operations run smoothly, providing the stability and resources you need to focus on what matters most, advancing your career and delivering top-notch patient care. They’re not number-crunchers; they’re proactive partners who optimize budgets, streamline processes, and unlock funding for innovative dental solutions. Their meticulous attention to detail and commitment to transparency create a trustworthy foundation, making Rock Dental Brands a financially secure and dynamic place to grow.

Business Intelligence

Our Business Intelligence Team transforms data into actionable insights that elevate dental professionals and their practices to new heights. With their deep understanding of the dental industry, they uncover trends, optimize strategies, and drive decisions that keep us, and you, ahead of the curve. They provide unparalleled visibility into market opportunities, patient needs, and operational efficiencies, empowering you with the tools and knowledge to excel in a competitive landscape. By joining us, you’ll get a team that’s passionate about innovation, delivering real-time intelligence that fuels your professional growth and enhances patient outcomes. Our BI Team doesn’t just process information, they shape the future of dentistry using automation and the latest tools available, making Rock Dental Brands the ideal place for ambitious dental professionals ready to make a difference.

IT

Our Information Technology Team delivers cutting-edge solutions that empower dental professionals to work smarter, faster, and more effectively. With their expertise in advanced systems and seamless integration, they ensure you have access to state-of-the-art tools—think intuitive practice management software and secure patient data systems, all tailored to enhance your workflow. They’re proactive problem-solvers, keeping our tech infrastructure robust and reliable, so you can focus on patient care without disruptions. By joining us, you’ll work with an IT crew that’s passionate about pushing boundaries, offering you a platform to leverage the latest advancements in dental technology while staying ahead in a digital-first world.

Marketing

The marketing professionals at Rock Dental Brands craft bold, innovative campaigns that spotlight dental professionals and their practices in ways that resonate and inspire. With their finger on the pulse of industry trends and patient preferences, they blend creativity with data-driven strategies to amplify your visibility and attract the right clientele, making your expertise stand out in a crowded market. They’re collaborative visionaries, leveraging cutting-edge tools to maximize reach and impact. By joining us, you’ll have a marketing team in your corner dedicated to elevating your brand and driving your success with unmatched flair and precision. 

Operations

We take pride in our Operations Team at Rock Dental Brands. Focusing on orchestrating a seamless, high-performance environment that lets dental professionals shine is what they do every day. With their deep expertise in clinical workflows and patient care optimization, they create systems that maximize efficiency, elevate treatment quality, and enhance the overall practice experience, for both you and your patients. This team is often able to optimize lease negotiations as well as spend on disposables and supplies, providing you with significant savings.

 

Patient Experience Center

Our team members at the Patient Experience Center at Rock Dental Brands are redefining what exceptional patient care looks like by being the first point of contact for your patients at our call center. With their unmatched dedication, empathy, and expertise, they maintain excellence in all interactions with your patients, elevating your reputation as a practitioner. They’re working tirelessly to ensure that your schedules are full and your patients arrive at their appointments well-prepared. Our Patient Experience Center team doesn’t just support you, they amplify your impact, making Rock Dental Brands the ideal choice for dental professionals who want to work where excellence meets compassion.

 

Revenue Cycle

Our Revenue Cycle Team at Rock Dental Brands is world-class, ensuring dental professionals enjoy financial clarity and stability. With a command of billing, coding, and collections, they streamline the entire revenue process, maximizing your practice’s profitability with precision and efficiency. They’re adept at navigating insurance complexities and optimizing cash flow, so you’re never bogged down by administrative hassles. By joining us, you’ll work with a team that’s relentless in securing every dollar you’ve earned, giving you the freedom to innovate and grow without financial stress. 

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Latest News

  • Job Title: Westrock Orthodontics

    "The decision to affiliate with Rock Dental Brands was easy. They are a dental practice management group that is founded by dentists and focuses on putting patients first. This affiliation has not only relieved harrowing administrative tasks, but also allowed me to keep my professional autonomy and set my own schedule. All of this, plus Rock Dental Brands’ proven track record, I am able to trust them to do the right thing for my practice and my patients."

  • Job Title: Owner Founder | Chief Dental Officer

    When Rock Dental Brands was started there was an underlying culture laid down to do what is best for the patient every time and the practice will take care of itself. This culture has been practiced by our doctors, our staff and our management team from the inception. Every day we treat patients and the doctors and office teams are supported by our home office and the management team. This team effort allows us to provide great dental care by allowing the doctors to concentrate on what they do best……which is to take care of patients. We continue to strive to improve our dentistry that we provide in a warm, friendly environment. Being a part of Rock Dental Brands allows for discussion between specialists that only adds to the quality of care the patient receives. “We are serious about quality, if we weren’t, I would not be a part of it."

  • Job Title: Owner | Pediatric Dentist

    "Rock Dental Brands prides themselves on taking care of their patients before profits. I was in a place in my life where I wanted to be with a group who was owned by dentists, practiced dentistry, and knew what it is like to own a business and to provide excellent patient care. Rock Dental has wonderful values that align with my own core values. I love that about them."

  • Job Title: Owner Founder | Orthodontist

    "I love to see patients - that's why I became an orthodontist. What I don't love is bills, past due accounts, managing employee 401(k)'s, bonuses, marketing, and of course countless other issues that unexpectedly arise each day. Rock Dental Brands has taken many things off my hands leaving me free to concentrate on what I love: treating patients. The partnership between Rock Dental and our team "on the ground" has been wonderful. Rock Dental is an extension of our team that benefits our practice and our patients in way that I was unable to provide myself."

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