Throughout our experience with dental practice management services, we have found that forecasting, budgeting and trend tracking are where the discrepancies exist for so many dental clinics. Luckily, we do the analyzing and reconciling so that doctors stick to what they know best.
Our accounting department is designed to do more than record and track our clinics’ bottom line. Our goal is to help to improve it. In addition to providing a full complement of cutting edge accounting services, we can evaluate practices performance and identify areas to improve profitability and growth.
Our Revenue Cycle Team was established to increase efficiency in collecting patient payments. We take care of following up with our patients so doctors can focus on treating them. In addition to cost savings, we strive for quality and maintaining compliance through our specialized billing and collection services.
We specialize in building practices from the ground up. Our talented staff of architects, engineers, and builders work together to deliver beautiful clinics designed for success. We take all aspects of daily clinic operations into consideration as we design and build our practices, because in our experience, running a practice efficiently depends highly on the layout of the building interior. We also have a team that maintains buildings, so if something goes wrong, we don’t have to wait on any third parties to patch the problem.
A phone conversation can tell you everything you need to know about the patient experience at an office. Putting the patient first is in everything we do, all the way down to each and every phone call. Our courteous customer service center representatives take phone calls, convert and schedule patients, and work hard to keep our clinic schedules running smoothly and efficiently.
Managing a clinic staff is one of the many challenges of running a private practice. At Rock Dental Brands, our HR Team is dedicated to our company’s greatest asset, our people. Posting jobs, running payroll, completing new hire paperwork, assisting our staff with benefits enrollment, and taking the time to address any employee concerns are just a few of the many duties of our human resources team. These tasks weigh heavy on many of the doctors in private practice and we are happy that we can step in and do our part.
The culture we have created in our offices is something that not many healthcare companies have. As we have grown, we have utilized employees in all areas of need. Through this cooperation and commitment from our staff we have grown to where we are.
Technology has revolutionized in the dental industry over the years, but we know how important it is to have someone there when things go wrong. We take a unique approach to our IT Support Service by bundling all the hardware, software, and phone system maintenance into one. Our IT support team is only a phone call away when our offices need a hand.
Through research and planning, our marketing team creates an effective marketing strategy to increase brand awareness, patient education, and practice growth. Our goal is to successfully execute these plans in order to meet the set objectives that are vital to growth.
Marketing is imperative to the success of a practice and more goes into it than you realize. No two practices are alike, and with that mentality in mind, we work to create a custom designed plan to meet the specific needs of each practice in a forward-thinking fashion.